WHAT’S COVERED? WHO’S COVERED? HOW LONG?
Interstate Wholesale Fence offers a limited lifetime warranty on P.V.C. White, Tan, Gray, and Adobe colors only, and a twenty (20) year limited warranty on P.V.C. wood grain products. This warranty extends only to the original purchaser, and is non-transferable. Subject to the conditions and limitations listed herein, Interstate Wholesale Fence warrants its vinyl fence products to be free from defective workmanship and materials, and when subject to normal and proper use, against surface peeling, rot, splitting, corrosion, flaking, rusting, blistering, abnormal weathering, and abnormal discoloration. Interstate Wholesale Fence warrants only those products manufactured by it. This warranty covers only the repair and/or replacement of materials/products, and specifically does not cover the cost of removing or disposing of any product, or the cost of installing any replacement product furnished under the terms of the warranty. Notwithstanding the foregoing, gates will only be covered for 90 days against manufacturer’s defects or clean weld failure due to stress related cracks that happen under normal usage. Gates must be properly secured during exposure to storm related winds. If gates are blown backward due to lack of properly securing, stress will result, causing fracture and/or weld separation that will not be covered under warranty. The time period of this warranty begins on the date of the installation of the product.
Interstate Wholesale Fence employees are not qualified to approve, recommend or advise as to the suitability of Interstate Wholesale Fence products for all possible uses or applications. No distributor, dealer, or other person is authorized by Interstate Wholesale Fence to change this warranty or to make any additional representation, warranty, promise, guarantee or other assurance on behalf of Interstate Wholesale Fence. Interstate Wholesale Fence products cannot be expected to contain large animals (including but not limited to horses), and therefore, Interstate Wholesale Fence makes no representation about and does not warrant against the failure or breach of any such containment.
CLAIMS AND REMEDIES
A claim under this warranty must be reported in writing, together with proof of purchase, to Interstate Wholesale Fence, 1084 Sunrise Highway, Amityville, NY 11701, within thirty (30) days of the date that the alleged defect is first discovered or reasonably could have been discovered. Interstate Wholesale Fence will then have a reasonable time to inspect or, at Interstate Wholesale Fence’s option, to have the product shipped at the owner’s expense, prepaid, to Interstate Wholesale Fence for examination of the alleged defect. Interstate Wholesale Fence shall be the sole judge of whether the product is defective and whether the defect is due to manufacturing. If after inspection, Interstate Wholesale Fence determines the claim is in accordance with the terms of this warranty, then Interstate Wholesale Fence will, at its option, repair or replace the defective section or part, or provide a refund in the amount of the price originally paid by the purchaser for the defective section or part.
IN NO EVENT SHALL INTERSTATE WHOLESALE FENCE BE LIABLE TO THE PURCHASER OR ANY OTHER PARTY FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES SUFFERED OR INCURRED BY SUCH OTHER PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW, EXCEPT FOR DAMAGES DUE TO GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, INTERSTATE WHOLESALE FENCE’S LIABILITY FOR DAMAGES OF ANY TYPE RELATED TO OR ARISING OUT OF THE PRODUCTS PURCHASED BY THE PURCHASER AND/OR THIS WARRANTY IS LIMITED TO AND SHALL NOT EXCEED THE SUM PAID TO INTERSTATE WHOLESALE FENCE FOR THE PRODUCTS.
REGISTRATION OF WARRANTY
To obtain coverage under this warranty, the warranty must be registered. This can be done online at www.Interstatevisions.com/warranty. The warranty must be registered within thirty (30) days after completion of installation of the warranted products in order for the purchaser to be eligible for coverage under this warranty.
Interstate Wholesale Fence shall not be liable for, and this warranty does not apply to, any failure, defect or damage resulting from, caused by, or connected with, among other things, the following: installation or handling of products after they leave our factory, including any lack of performance or improper performance in any way, by the contractor or other installer; abnormal use, unreasonable use, or misuse of the products; the application of paint, varnish or other coating or chemical not approved by Interstate Wholesale Fence; weathering; oxidation; mold; mildew; settling of the building; failure of the structure (including foundations and walls); use of incompatible accessories or products not manufactured by Interstate Wholesale Fence; fire; flood; lightning; ice; freezing; wind; human-borne objects; earthquake; hurricane; sun; cyclone; gale; tornado; other weather of a catastrophic nature; sprinkler systems; other acts of God; intentional acts; physical abuse; vandalism; graffiti; riot; insurrection or civil disorder; accidents; corrosive atmospheres (such as those contaminated by acid rain, harmful chemicals or vapors); and/or distortion, warping, or melting of the fence products due to exposure to excessive heat and heat sources, including but not limited to, barbeque grills, or exposure to unusual or excessive reflective heat sources (e.g., skylight or window reflection, pools, decks, blacktop or concrete materials). Interstate Wholesale Fence shall also not be liable for any labor, transportation or installation costs, and/or color or pattern variance between any new replacement section or piece and other sections or pieces. Interstate Wholesale Fence reserves the right to discontinue or modify any product line or color without notifying the original purchaser. If the original product is not available, we retain the right to choose to provide replacement material of similar value or quality. Interstate Wholesale Fence shall also not be liable for any fading, color change, or color match on any variegated profiles or accessories (including but not limited to the following colors: Cedar, Cyprus and Ebony Black). Further, color change due to weathering that is even and equal when exposed to the same or similar sunlight and other environmental conditions is excluded from the warranty because weathering will cause any colored surface to gradually lighten, darken, chalk, or accumulate dirt or stains.